Our team is here to help you.
Questions and Answers
Frequently Asked Questions
You have questions, we have the answers.
We aim to be a mostly paperless clinic. We use online software to store our clinical notes. Some forms will be filled out on an iPad and any information that your podiatrist wishes to give you can be emailed directly to you.
This is no problem at all! All you have to do is get in touch with one of our friendly staff; we are more than happy work with you and move appointments around as required.
It is the policy of this practice that any client who fails to present for a scheduled appointment on time or cancels with less than 24 hours notice is charged the full fee of the missed appointment, unless it can be filled by someone else.
We want everyone to be pain free and have healthy skin and nails.
We strive to offer appointments on time and to suit your schedule and we value your time as you do ours.
Our waitlist has people who want to get on with their recovery journey and get out of pain.
To be fair to all the minimum time for the Studio to run unaffected is 24 hours notice for any cancellation.
RETURN AND EXCHANGE POLICY
We happily accept unworn shoes or unused products; returned or exchanged within 30 days of purchase. Online purchases can be returned or exchanged by post, or instore at The Foot Studio.
Please return your products or unworn shoes in all original packaging with your receipt.
The above Medical Practice collecting, using, storing and disposing of my personal information
The release of relevant information (including photographs of my feet/skin/nails) by the above Medical Practice to other health professionals (e.g. specialist, pathologist)
Inclusion in a recall register to be advised of follow up visits, medical updates and health information Contact by the practice via electronic means (including but not limited to mobile phone, SMS and email)
The use of photographs and electronic recordings of my feet for medical training and public health awareness by the above Medical Practice.
The release of relevant personal information to my employer, their authorised representatives and their insurer in the case or a work related consultation or service.
I understand that all accounts must be paid at the time of the consultation and that I will be responsible of payment of any children under the age of 16 years.